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Why Choose Us

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5-star reviews on Google
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years we have been as independent mortgage and protection brokers
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customer satisfaction for finding the best deals on the UK market
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total donated to various charities

Why Choose Ascot Mortgages

0 %
5-star reviews on Google
£ 0
total donated to various charities
0
years we have been as independent mortgage and protection brokers
0 %
customer satisfaction for finding the best deals on the UK market

What Our Clients Say About Us

5.0
Based on 166 reviews
Fabulous service from Natalia and Matthew, extremely professional and friendly, kept us up to date with everything and nothing was too much trouble. Highly recommended
Im a first time buyer and have been dealing with Natalia from Ascot mortgages. She has been great and has made this process very easy and stress free. There has been no pressure and total clarity and she has been a pleasure to deal with. Always very quick to respond to emails and readily contactable by phone. I would definitely recommend them and in particular, Natalia.
As a solo buyer, Courtney’s advice has been absolutely invaluable. She is highly professional yet incredibly approachable, always taking the time to answer any question—no matter how big or small. She explores all options thoroughly, and I completely trust her guidance.From supporting me with putting an offer on a house to explaining mortgage rates, income protection, and so much more, Courtney has been exceptional every step of the way. The ability to WhatsApp her with questions and receive timely updates has made the entire process seamless and stress-free.I’ve already recommended Courtney and Ascot Mortgages to friends, and I wouldn’t hesitate to use her again in the future. If you’re looking for a knowledgeable, supportive, and dedicated mortgage advisor, I highly recommend her!
Approaching 3 years now using Alison and team at Ascot. I can’t speak highly enough of the whole group. As a busy property investor, having an accessible, proactive and results focused team at the end of the phone eliminates the stress and challenges with mortgage applications and securing the best deal to suit my ever-changing strategic needs. I’ve always been impressed with the teams ability to help me work through different lenders criteria and ensure I achieve the best products and outcomes for my business, the team truly are worth their weight in gold and I can’t thank them enough for their partnership over the last few years.
I’ve recently used ascot mortgages to get a mortgage on my second home. Phil and Matthew were brilliant, kept us up to date all throughout the process and quickly answered any questions we had. I would definitely recommend
I had previously used Ascot to find a good mortgage deal and approached them to do so again in more complex circumstances. They took the challenge on and, having found an interested lender, worked hard to bring it to a successful completion, overcoming any external obstacles that arose. Thank you Natalia and Matt.
We’ve worked with Alison at Ascot Mortgages on multiple occasions, and every time she’s been incredible. Alison is so easy to work with—she’s professional, patient, and always makes sure we understand every step. She found us great rates and made what could be a stressful process feel smooth and manageable. We’re so grateful for her and the teams help and wouldn’t trust anyone else with our mortgage needs!
Explained every step clearly to me of buying my house. Explaining what and why solicitors and other companies involved are asking of me and why and always saying to contact them with any questions. Made me feel very supported and secure will definitely recommend and use again.
I can't say enough about the excellent care I received from my Ascot Mortgages, particularly Richard. From the start, his professionalism, friendliness, and genuine support were evident. Richard went above and beyond to explain everything in detail, making me feel totally informed and at ease throughout the process. His skill and attention to detail were obvious, but it was his personal touch and desire to go above and beyond that truly stood out. I felt totally cared for and supported. Highly recommend to anyone searching for excellent advice and service!
I have worked with Ascot Mortgages for over 5 years now. They’ve helped me secure over 10 mortgages in that time.Recently I’ve been working a lot with Natalia Barry and Matthew Bradburn, who have both been outstanding. Whenever I have a question, they always have the answer immediately or will find it very quickly.For anyone in search of a friendly, reliable service, Ascot Mortgages are definitely right for you.
An excellent company, so welcoming from the get go. Thanks to Jardelle for helping me secure my first mortgage, always kept me upto date. 100% recommended, they take that extra stress away form you. You'll definitely here from me again when it's time to remortgage 🙂
Ascot Mortgages were absolutely fantastic in helping me secure a buy to let mortgage. Natalia was amazing throughout the whole process and always made herself available for any issues that I had, along with Matthew.Couldn’t thank them both enough for securing my mortgage on what was such a complex case and will 100% be using them in the future.
Wow what a great company and peopledidn’t expect getting a mortgage and buying a house would be so easy, Tracey and Richard are extremely professionalmade the entire process so easyDeserve more than 5 stars !!!!!!! Alison should be proud 🙏🏼
Can't thank Phil Greenwood and the Ascot Mortgage team enough. Im a returning customer who has used them for many commercial mortgages and ive also worked with Phil on both commercial and personal Bridging Finance. Everything is explained and if we hit a hurdle Ascot are looking for other options or alternatives. 5 star service in every manner. Fee's are discussed and always competitive so Ive never had to look elsewhere. Will continue to used Ascot for every aspect of lending I need.
Alison has been looking after my mortgage requirements over many years and is approachable knowlegable and professional. She has found me the right mortgage every time and I have recommended her to my friends and they too have only good things to say about their experience of what can be a very stressful time.If you want a clear, down to earth and friendly service, you should give Alison and her team the chance to help you. You won't be dissapointed.
Natalia and Matt at Ascot Mortgages are fantastic. 10/10 customer service. Natalia couldn’t do more to help us and Matt was fantastic at making sure the process was running smoothly. I will definitely be using them again.
Did a remortgage application with Phil and Matthew, got the best service, very friendly and efficient, very supportive and kept myself update with progress with the application. Highly recommend
Ascots mortgages really helped with my first house purchase and getting on the ladder. I had a complicated case but my case manager Phil greenwood handled it really well, answering all my questions and there were many. 100% I would recommend
Another great mortgage sourced for me by Ascot Mortgages. Definitely my "go to" mortgage broker. Phil Greenwood is knowledgeable, positive, friendly and efficient.
We received a first class service from Ascot. Phil Greenwood assisted us with a commercial mortgage. It is rare to find anyone as efficient and communicative, especially during a stressful transaction. We would highly recommend.
I recently had to renew my mortgage. I contacted Phil Greenwood who I had used last time as he was really good in the past. He was brilliant again and I can't thank him enough. He was great at explaining everything to me so I understood what was going on at every step and also kept me informed and upto date. If you're looking for someone to help with your remortgage or a new mortgage who knows his stuff and can get you the best deal for you then I can highly recommend Phil Greenwood at Ascot Mortgages, he's brilliant at what he does and I will 100% be using him when my renewal is due.
Many thanks to Ascot Mortgages for arranging the best deal for the remortgage on our flat. They kept us updated and Alison and the team, as always came through with our deal to help us avoid paying extortionate costs on what would have been our new standard variable rate deal going forward.Highly recommended!!
Phil Greenwood was fantastic in assisting us in getting our BTL mortgage when several other mortgage brokers were not able to, given our particular circumstances and self employed status. From starting with an initial call right through to the finish, communication was excellent and we're absolutely thrilled. Thank you, Ascot Mortgages for such a professional service.
We had great experience with Natalia. She provided prompt and excellent service throughout our house purchase process.We highly recommend Natalia for mortgage advise
I worked with Richard (Protection Adviser) for a couple of days to sort out life and critical illness insurance. Absolutely brilliant, he found me and my husband the perfect policy. Very knowledgeable and easy to get on, he definetely makes things easy to understand. Thank you for the great service provided.
Cannot speak highly enough of Ascot Mortgages who have helped me on my journey over the last seven years. They have made the dream property possible twice. Thank you to Alison, Jardelle and all the team. I am very grateful.
Absolutely thrilled with the exceptional service provided by Ascot Mortgages Ltd and especially by Natalia Barry! Even though our home purchase hasn't been completed yet, we couldn't wait to share our positive experience. From the moment we reached out, their professionalism and expertise shone through, making the daunting process of securing a mortgage a breeze.Not only did Natalia navigate the intricacies of the mortgage market with finesse, but they went above and beyond by suggesting other high-quality services, including solicitors and insurance providers. This comprehensive approach is making the entire home-buying journey seamless and stress-free.Natalia took the time to understand our unique needs and financial situation, ensuring that the options presented were tailored perfectly.Communication is prompt and clear throughout, leaving us feeling informed and confident at every stage. Natalia had our best interests at heart, going the extra mile to secure a fantastic mortgage deal.We cannot recommend Ascot Mortgages and Natalia highly enough. If you're in need of mortgage assistance, look no further. With their expertise and dedication to client satisfaction, you're in the best hands possible. A huge thank you to Natalia for making our home-buying experience a dream come true!
Would 100% recommend. Myself and my partner are currently going through the mortgage process as first time buyers. Natalia Barry has dealt with our application from day one. She has always been on hand to help, informative throughout and reliable when we have had questions. She has given us several options and broken them down into simple terms to help us. Natalia has truly been exceptional who deserves every bit of credit. We certainly got lucky having her as our first mortgage consultant.
Alison and the Ascot Team are excellent. I have used them for 5 years now and they deliver the most competitive mortgage deals fast. Just what I need. Thank you!
We have dealt with Ascot Mortgages twice. Once for a mortgage about eleven years ago and recently for life insurance.In both cases we were treated with the utmost respect and professionalism.In the case of the life insurance application, we considered ourselves to be problem customers because of our age and numerous health issues.Richard Johnson, who managed this application couldn't have been more helpful.He worked in our best interest and was dedicated to providing an excellent service.We were kept up to date through all of the stages of the application and when our doctors were very slow in producing medical reports for the insurance company he persisted where others might have given up.The service we had from Richard was pleasant and professional throughout some difficult stages.My wife and I have no hesitation in recommending Ascot Mortgages.
Having dealt with Ascot Mortgages and Alison for many years now I can say that you wont find a more professional, knowledgeable and efficient company to help with your mortgage. Alison is patient and makes the whole process seem easy. She has the answer to any question you have and seems to genuinely care. I can not recommend enough. I am sure I will be using Ascot Mortgages for years to come.
It has been a fantastic experience to work with both Phil and Jardelle at Ascot Mortgages to secure a mortgage product for my first home. Phil made the mortgage process smooth and easy. They are professionals and know what they are doing. Very pleased with the service and communication. would highly recommend them.
I needed a buy to let re-mortgage. Ascot were efficient from start to finish. I can recommend them completely especially because they can search the whole spectrum of mortgage lenders and meet the clients needs. never waiting for staff to get back and always kept me in the loop.
It has been a brilliant experience to work with both Phil and Jardelle at Ascot Mortgages to secure a great mortgage product for our next home. Given how challenging the current market is, they have done a fantastic job to meet our needs with their expertise, professionalism and effectiveness. We would highly recommend their services to whom seeks help with their property purchase.
Fantastic service. Ellie and Jardelle were always quick to reply to any queries and very helpful throughout the process. Highly recommend!
Jason was brilliant to work with! Always on top of the transaction! Would highly recommend 👍
Although I've not bought anything yet, they (Jason in particular) have been super helpful in my search for the right mortgage deal, whilst also giving an honest opinion during these difficult times. Would highly recommend.
Fantastic from start to finish! Natalia and Jason found me the best rate for my remortgage and they were extremely efficient! Best service I’ve ever received from a brokerage company. Thanks so much.
Amazing service and great communication. Ellie Morgan had quickly completed all requests and over delivered all expectations.Highly recommended for those who want to get the stuff done without any delays!
I have used ascot for 3 renewals since they done helped me with my purchase which was complicated and will continue to use them going forward. Very fair prices and very helpful and knowledgeable even with just general information.
Natalia made life very easy for us when remortgaging. Third time using ascot always a breeze
Ascot Mortgages have been brilliant. Easy to work with and incredibly helpful. I am always happy to recommend them. Natalia and Jason have made the whole process much easier than I was expecting. Excellent service.
We've had a fantastic experience with Natalia Barry and Jason Jones at Ascot Mortgages for our property purchases and refinancing. Their expertise, coupled with genuine care and understanding of our needs, made the process smooth and stress-free.They were consistently communicative, keeping us informed at every step. Their assistance in consolidating our protection cover was invaluable, simplifying what could have been a complex process.What set them apart was their personal touch – always polite and ready to pick up the phone for a chat. This level of personal engagement is rare and much appreciated.In short, Natalia and Jason are not just skilled professionals but also truly dedicated to their clients. We highly recommend their services to anyone in need of mortgage advice.
I have used this firm for several years and they have always been super helpful and supportive, attentive and resolved issues in really useful ways. Shout out to Alison, Ellie and Jardelle (and the team!)
We worked with Ellie to secure our mortgage and protection, and she was a dream! Being a first time buyer, I was quite clueless about the process, and in a time where mortgage rates have been quite high, she worked right til the end to make sure we were getting our mortgage at the best possible rate and was always available to answer all questions I had. Can't recommend enough 🙂
As a first time buyer, trying to navigate through potential mortgages was a very daunting thought. Ascot Mortgages were recommended to me and I've been extremely happy with the service provided. They have guided me through every step and I finally have a mortgage. Very pleased and would recommend.
Having Phil as my mortgage advisor was great from the very start! He is down to earth and speaking to him was always a pleasure. The kindness, compassion and support I have been given all the way through what can be a stressful process was immeasurable. Phil and Jardelle worked as a solid team and was able to make me feel at ease all the way through buying my first home. The team were always available and the communication between everyone was always clear and I felt safe in the hands of the company as a whole. Thank you for helping me buy my first home!
I've dealt with Phil at Ascot Mortgages for a while now and Phil always comes back back to me with the right plan.Keep the good work up!
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Written by:

Richard Johnson

Ascot Protection Expert

Last Updated:

14.05.2025

Written by:

Richard Johnson

Ascot Protection Expert

Last Updated:

14.05.2025

Critical Illness Cover

Worried about paying your mortgage and bills if you should fall ill and not be able to work? You’re not alone, as this is something that many families worry about – but there are safeguards you can put in place. 

One of these is critical illness cover, which can offer real peace of mind that your family will be financially protected if the worst should happen. 

Here at Ascot Mortgages, our protection advisers can help you find the right critical illness policy and provider. We’ll take the time to understand your circumstances and find exactly the right solution for your needs. 

Get in touch for a free initial consultation.

What Is Critical Illness Insurance?

Critical illness cover offers financial protection for you and your family if you get seriously ill with specific illnesses. Imagine if you were to become seriously ill tomorrow – it would undoubtedly impact you and your family. 

Your priority will undoubtedly be to survive the illness and recover. However, being able to fully focus on getting better becomes challenging when you’re constantly worried about the huge bills that keep coming in. Sadly, this is a reality for many families whose lives are turned upside down by illness.

This is where critical illness insurance comes in. It provides you with a lump sum if you’re diagnosed with certain illnesses or disabilities. This can be used to cover your bills, pay the mortgage and be put towards medical expenses too. You can use the money however you like, whatever your particular priorities are. Whatever you need to lessen stress and worry about money, so that you and your family can focus on your recovery. 

What Is Included/Excluded When Paying Out?

Not every major illness is covered under critical illness protection, although it depends on the provider. 

The kinds of illnesses covered under this kind of policy are long-term, serious and life-threatening or terminal conditions, such as:

  • Heart attacks
  • Stroke
  • Loss of limbs
  • Cancer 
  • Parkinson’s disease
  • Multiple sclerosis
  • Blindness
  • Liver failure
  • Traumatic brain injury.

In terms of exclusions, critical illness policies generally don’t pay out in the following circumstances:

  • Pre-existing conditions
  • Certain types of cancers or early-stage cancers
  • Illnesses caused by drug or alcohol abuse

Do I Really Need Critical Illness Cover?

It depends on your personal circumstances. Critical illness cover can provide financial security if you’re unable to work due to a severe illness, helping with mortgage payments, bills, and other expenses. If you have dependents or significant financial commitments, it’s worth considering.

Before taking out a policy, you might want to check whether you already have some illness insurance in place. For example, some cover may be bundled in with your mortgage or life insurance policy. 

You should also check if your employer has any measures in place to support employees who can’t work due to illness or injury. 

Another thing to think about is whether you have enough in savings to support you, instead of relying on the payout from an insurance policy.

Is This The Best Type Of Insurance For Me?

There are a few types of income and mortgage protection insurance, each designed to provide a financial safety net in different circumstances. 

To find the best solution for you and your family, get in touch with Ascot Mortgages to arrange a free consultation. 

We’ll ask you about your circumstances and what you’d like to achieve, and walk you through the different options – including mortgage payment protection insurance, life insurance, income protection insurance and critical illness insurance. 

Our experienced advisers will explain everything in a clear, unbiased and helpful way. It’s all to help you make the right decision for you. 

What Do I Need To Know Before I Take Out A Critical Illness Policy?

Before you take out a policy, you need to know the following:

  • What specific illnesses are covered by the policy, and how severely ill or disabled you’d need to be before you could make a claim
  • What illnesses and circumstances are excluded
  • How long claims typically take to be approved and the money paid
  • How much money you’ll get if you successfully make a claim. 

These are all questions that we can help you answer. Our advisers will run through every detail with you before you take out the policy, to make sure you’re 100% happy and that there are no unpleasant surprises hidden in the small print.  

What You Must Tell Your Insurer Before Taking Out A Policy

It’s really important that you’re completely honest with the insurer – or our team here at Ascot Mortgages – when providing details for a critical illness policy. 

You must provide comprehensive details of your medical history, as well as for your family. If you have a pre-existing medical condition, don’t attempt to hide it – as this could affect the likelihood of a claim being approved when you most need the money. Some insurers will cover you if you already have a condition or have had one in the past, but bear in mind that premiums are likely to be higher.  

How Much Does Critical Illness Protection Cost?

The costs of critical illness insurance policies can vary depending on a few key factors:

  • Your age – typically, the older you are when you take out the policy, the more expensive it will be. This is because insurers assume that there’s an increased risk of you getting seriously ill. 
  • Your job – if you’re in a risky job, this could mean a higher chance of getting seriously injured, so premiums may be higher
  • Your lifestyle – if you smoke or enjoy dangerous hobbies like skydiving or motor vehicle racing, you may pay more for cover.
  • Your health – the better your overall state of health, the less you’ll pay for critical illness cover. 

It’s not always the case, but you may also be quoted a higher premium for cover if you’re a man. This is because statistically, men tend to make slightly more claims than women. 

How Much Cover Do I Need?

You need to work out how much money you and your family would need to get by if you couldn’t work for a long period. 

There are a few ways to do this. You can add up all of your monthly household expenses including bills, add a little extra as a buffer for unexpected costs, and multiply this by the number of months you’d want the payout to cover. This can be difficult to estimate, as you don’t know how long you’d need to recover. 

Alternatively, you can request cover for two to five times your annual income. This should give you enough financial support to last until you’re well again. 

The best way to work out how much cover you need is to speak to one of our protection advisers. 

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FAQ

Yes, critical illness cover typically pays out a lump sum upon the diagnosis of a qualifying condition, provided that the condition meets the definitions within the policy.

Some potential disadvantages include:

  • Not all conditions are covered, meaning you might not receive a payout for certain illnesses.
  • Premiums can be higher if you have pre-existing conditions or a family history of specific illnesses.
  • Once a claim is made and paid, the policy usually ends.

Neither is universally “better” – they each serve different purposes. Life insurance provides a sum to beneficiaries upon your death, while critical illness cover pays out if you’re diagnosed with a specified illness. Depending on your needs, having both can offer comprehensive protection.

The ideal age often aligns with life milestones or when financial responsibilities arise, such as starting a family or buying a home. However, premiums are typically lower when you’re younger and healthier, so it might be cost-effective to start early.

The coverage amount is usually determined based on your financial needs and the premium you’re willing to pay. Consider factors like outstanding mortgage, debts, and potential medical expenses or adjustments to your lifestyle that might be necessary due to illness.

It’s usually very quick to get critical illness cover, often taking just a few days after your application has been submitted. However, it can take some time for the insurer to gather the required information, starting with you providing details of yours and your family’s medical history. If the insurer needs clarity or more information on anything, it can potentially cause delays. 

It depends on the insurer and the policy. In many cases, you can choose children’s critical illness cover as an add-on, if it’s not included as part of the main policy.

If you’ve changed your mind about critical illness cover, you’ll usually have around 30 days to cancel your policy for a full refund. After this period, you can cancel your policy but you may not receive a refund. 

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